At Gray Line Niagara Falls/Buffalo, health and safety are a priority for our team members and guests. In light of the recent COVID-19 pandemic, we are monitoring the evolving situation and will continue to follow the guidelines provided by the CDC. We have always and will continue to maintain a robust cleaning process for our vehicles and locations:
Revised and Updated GLNFB Policies and Protocols:
- Increased access to hand sanitation and anti-bacterial wipes for guests and team members; and monitoring supply for use and resupply
- Reviewed and updated products and frequency on all our vehicle cleaning protocols
- Reviewed and updated products and frequency on our office space cleaning protocols
- Repeatedly advising our team members of best practices for maintaining good health/cleanliness and actionable steps to take if feeling sick.
GLNFB Book with Confidence
Our cancellation policy continues to be the following:
Cancellations 24 hours or more, a full refund will be issued. All other cancellations will be handled on a case by case basis.
For the latest information on COVID-19 and ways to protect yourself, please refer to the following sites:
WHO (World Health Organization) virus update: https://www.who.int/emergencies/diseases/novel-coronavirus-2019
CDC (Centers for Disease Control and Prevention): https://www.cdc.gov/