COVID-19 Important Information

At Gray Line Niagara Falls/Buffalo, health and safety are a priority for our team members and guests. In light of the recent COVID-19 pandemic, we are monitoring the evolving situation and will continue to follow the guidelines provided by the CDC. We have always and will continue to maintain a robust cleaning process for our vehicles and locations:

Revised and Updated GLNFB Policies and Protocols:

  • Increased access to hand sanitation and anti-bacterial wipes for guests and team members; and monitoring supply for use and resupply
  • Reviewed and updated products and frequency on all our vehicle cleaning protocols
  • Reviewed and updated products and frequency on our office space cleaning protocols
  • Repeatedly advising our team members of best practices for maintaining good health/cleanliness and actionable steps to take if feeling sick.

GLNFB Book with Confidence

Our cancellation policy continues to be the following:

Cancellations 24 hours or more, a full refund will be issued.  All other cancellations will be handled on a case by case basis.


For the latest information on COVID-19 and ways to protect yourself, please refer to the following sites:

WHO (World Health Organization) virus update:

CDC (Centers for Disease Control and Prevention):