Gray Line Niagara Falls

Administrative Office Assistant – Operations Department

Start Date : TBD
Work Hours : Full & Part Time Hours Available
Wages : $17 per Hour
Department : Operations

Gray Line Niagara Falls Buffalo is a fast-based, team-oriented sightseeing tour and transportation company, looking to fill multiple seasonal full time and part time positions in the operations department

 

YOUR WORK WILL INCLUDE :

  • Facilitate efficient operations through coordinating vehicle schedules alongside the Dispatch Supervisor & Operations Managers.
  • Computer data entry as required across all operational platforms
  • Communicate to drivers & tour guides regarding their schedule, equipment assignments, and customer needs
  • Monitor sightseeing tour inventory and coordinate any changes with Ops team as needed
  • Serve as communication link between the reservations team and operational staff
  • Prepare job information packets for drivers & step-on guides
  • Review job reports for completion and file accordingly
  • Troubleshoot issues which may arise due to driver and/or equipment changes, customer needs, and other planned & unplanned events
  • Perform other duties as assigned

WHAT WE LIKE ABOUT YOU :

  • Proficient computer skills, including Microsoft office suite
  • Excellent phone capabilities, while multi-tasking in a fast-paced environment
  • Well organized & able to maintain professionalism under pressure
  • Flexibility with your schedule
  • Excellent attention to detail
  • Professional demeanor
  • Ability to work in a team environment
  • Knowledge of the Niagara Falls area

SOME OF THE AMAZING PERKS WE OFFER :

To work in a fun, non-traditional fast-paced environment